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Canada Shipping (All Orders Ship from Winnipeg)
Except for Hong Kong orders, all shipments are dispatched from Winnipeg, Canada.
Shipping fees vary based on destination and total order weight.
• Local Winnipeg and Manitoba shipping rates are generally lower
• Shipping to other provinces (e.g., Toronto, Vancouver) may be higher
• Larger orders usually reduce the average shipping cost
United States Shipping (Ships from Winnipeg)
Shipping costs to the United States are calculated based on parcel weight and destination.
The total shipping fee will be provided at checkout or confirmed after the order is placed.
Hong Kong Shipping (Ships Locally Within Hong Kong)
Orders to Hong Kong are fulfilled locally and do not ship from Winnipeg.
All Hong Kong orders use SF Express (Freight Collect):
• Shipping fees are paid by the recipient upon delivery
• No shipping charges will be collected through the website
Packaging & Safety
All products are carefully packed with protective materials to ensure safe delivery.
Returns & Refunds
We do not accept returns or exchanges unless the product arrives damaged.
If you receive a damaged item, please contact us within a specified timeframe with photos for verification.